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BCS PC-BA-FBA-20 (BCS Foundation Certificate in Business Analysis V4.0) Exam is a certification exam designed to test and validate the fundamental knowledge and skills required for a career in business analysis. PC-BA-FBA-20 exam is offered by the British Computer Society (BCS), a professional body that represents the IT industry in the UK and internationally. The BCS Foundation Certificate in Business Analysis V4.0 is an industry-recognized qualification that demonstrates a candidate's competence and proficiency in the field of business analysis.
BCS PC-BA-FBA-20 Certification Exam is ideal for individuals who are looking to enhance their career prospects in the field of business analysis. BCS Foundation Certificate in Business Analysis V4.0 certification not only validates their skills and knowledge but also enhances their credibility and opens up new career opportunities for them.
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BCS Foundation Certificate in Business Analysis V4.0 Sample Questions (Q17-Q22):
NEW QUESTION # 17
What is the final stage of the waterfall systems devebpment lifecycle?
- A. Benefits realisation.
- B. Post-implementation review.
- C. User acceptance testing.
- D. Implementation.
Answer: D
ย
NEW QUESTION # 18
One of the stages of the Business Activity Process Model is 'Consider the perspectives'.
Which of the following would be particularly relevant in this stage?
- A. PESTLE analysis.
- B. Business Activity Modelling
- C. Requirements Modelling.
- D. Cost Benefit Analysis
Answer: B
ย
NEW QUESTION # 19
A company is reviewing its critical success factors and key performance indicators So far. it has key performance indicators for the following The time to deliver orders for products Consumer satisfaction with products Wastage in product production The qualifications of production employees Which area of Kaplan and Norton's balanced business scorecard has NOT been considered?
- A. Learning and growth
- B. Financial
- C. Customer
- D. Internal business process
Answer: B
Explanation:
Kaplan and Norton's Balanced Business Scorecard is a strategic framework that evaluates organizational performance across four key perspectives: Financial, Customer, Internal Business Processes, and Learning and Growth . To determine which area has not been considered, we need to map the provided KPIs to these perspectives.
Mapping the KPIs:
The time to deliver orders for products:
This relates to operational efficiency and falls under the Internal Business Process perspective.
Consumer satisfaction with products:
This directly measures customer experience and falls under the Customer perspective.
Wastage in product production:
This also relates to operational efficiency and falls under the Internal Business Process perspective.
The qualifications of production employees:
This measures employee capabilities and development, falling under the Learning and Growth perspective.
Evaluating Each Perspective:
Financial:
None of the provided KPIs address financial performance, such as revenue, profitability, or cost management.
Conclusion: This perspective has not been considered .
Customer:
Consumer satisfaction with products is a clear indicator of the Customer perspective.
Conclusion: This perspective has been considered.
Internal Business Process:
Both "time to deliver orders" and "wastage in production" relate to internal processes.
Conclusion: This perspective has been considered.
Learning and Growth:
The qualifications of production employees indicate employee development, which aligns with this perspective.
Conclusion: This perspective has been considered.
Final Recommendation:
The Financial perspective has not been considered in the company's KPIs.
ย
NEW QUESTION # 20
Halliday Holdings is embarking on a programme to improve its customer experience On joining the programme. Natasha wants to gain an understanding of how its current brand is perceived Which would be the BEST source of information for Natasha?
- A. The company's complaints procedures
- B. Independent industry websites
- C. The company website
- D. The company's organisational structure
Answer: B
Explanation:
To determine the best source of information for Natasha to understand how Halliday Holdings' brand is perceived, we need to evaluate the options based on their relevance and objectivity.
Evaluation of Each Option:
A . Independent industry websites:
Independent industry websites often provide unbiased insights into how a company's brand is perceived by customers, competitors, and the market. These sources aggregate reviews, ratings, and expert opinions, making them a valuable resource for understanding external perceptions.
Conclusion: This is the best source .
B . The company website:
The company website reflects the organization's internal perspective and branding efforts. While useful for understanding how the company presents itself, it does not provide an external view of brand perception.
Conclusion: This is not the best source .
C . The company's organizational structure:
The organizational structure provides insights into the company's internal hierarchy and operations but does not relate to external brand perception.
Conclusion: This is not relevant .
D . The company's complaints procedures:
Complaints procedures reflect internal processes for handling customer issues but do not provide a comprehensive view of overall brand perception.
Conclusion: This is not the best source .
ย
NEW QUESTION # 21
What are subsequent changes subject to once a requirements document has been signed off?
- A. Requirements verification
- B. Requirements documentation
- C. Requirements validation
- D. Requirements management
Answer: D
ย
NEW QUESTION # 22
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